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Knowledgebase : Web Support (General)

REGISTERING If you are a new Evolve Systems you should already have a login and password for our Help Desk, follow these steps to register: * Go to www.evolvehelpdesk.com [1] * Click on Register in the middle of the page * On the ne...
ADDING A FAVICON TO YOUR CMS A favicon is your brand icon in that shows in the browser tabs. It helps make your web pages more identifiable when multiple tabs are open. THREE EASY STEPS TO ADD A FAVICON * Check the size of the image. 32x32 is the...
To add images to your website, please follow the steps in this tutorial:http://evolve-systems.com/training/Add_Image/Add_Image_viewlet_swf.html
When editing your site in Amiro, switching between full screen and regular screen may result in a bug where all boxes and options become "unhinged" and scroll with the page instead of staying locked in place. If this occurs, simply refresh your ...
No, you cannot batch upload files. However, you can upload multiple files at the same time but selected one at a time.Click the "Files" tab, and select "upload a file."  Click "browse" and find the file you want to upload. Af...
This is for Amiro.CMS only. Log into your admin section of your website. Click "Service" on the left menu area of the CMS Start page. Under System info click on "Hosting, Statistics". Click on "Web Statistics" to view all the statistics for ...
Please follow this link to watch a tutorial video showing you exactly how to back up your website. http://evolve-systems.com/training/Interactive_modules/backup/backup_viewlet_swf.html
Evolve-Systems has begun the creation of a web-page devoted to documentation. 80% of it is currently complete, and the rest is being worked on on a daily basis. The page can be found at http://manual.evolvesystems.ws/.  There is a simple feedback form ...
AAccess ProviderA company that provides a service to access the Internet for its customers, usually via a modem using a dial-up connection or via a dedicated line.Account NumberA unique sequence of numbers assigned to a cardholder account that identifies ...
HOSTS files are used to force DNS resolution from a specified domain to a specified IP address. In laymen's terms, this means the hosts file forces the computer to connect to a specific server for www.whateveryouputinit.com.If you cannot connect to a webs...
5 Simple Steps to Ethical Linking Strategies Part of building a successful online business involves developing a solid approach to your website linking strategies. This can be broken down into five simple steps. 1. Never keep all of your eggs in one baske...
If you have a backup of your website available, we can use that backup to restore your site. Site backups are made using the backup module in the Amiro CMS. They come in the form of a .tar.gz file, such as yourwebsitename.com-123-1234567890.tar.gz. Doing...
1. First log into the admin section of your amiro website. 2. Under the first heading you will see a buttong for "Site Manager", click on that to get to our next step. 3. In the site map area on the left side of your screen scroll down until you ...
How do I upgrade my browser?Updating your browser is very crucial in keeping up with today's technology. Keeping your browser updated allows for your broswer to stay current with security patches and running at optimal performance. There are many differ...
Do you have a file that is too big to upload to your Amiro.CMS File Cabinet? Well, you can still get them into your file cabinet, it's only a couple extra steps. 1.) Open your favorite FTP (I like to use Filezilla Client, this can be found at http://filez...
Changing your password can be done in a few simple steps.     Step 1: Log into the back end (admin) of your site.     Step 2: Scroll down to the Service section of the Start page, click on Members button.     Step 3: On the ...
For Internet Explore 7.0:Open browser.Goto the 'Tools' dropdown in the menu bar.Select 'Delete Browsing History'Click 'Delete All'.For Mozilla Firefox 5.0:Open browser.Goto the 'Tools' dropdown in the menu bar.Select 'Clear Private Data'Select 'Browsing...
Blogging1. Definition A blog (short for 'web log') is a website where entries are written in chronological order and displayed in reverse chronological order. Viewers are able to get the most current information first. Blogs are like ongoing con...
Here is a guideline for linking to files (e.g. PDFs) : Click File Cabinet in the Interactive Modules section Begin entering inforrmation in the Add Files form Enter a Category Enter a File Name Click Browse in the File field, locate the file and click O...
I. Linking Basics1. Text - Highlight all text to link 2. Image - Click on image to select it for linking 3. Add Hint Texta. Allows user to see where link is going by scrolling over the link.b. Increases site traffic by ma...
A lot of the time this is an issue on your computer and not your website. Spyware can be installed on your computer that causes these links to show up on not only your personal site but other websites as well. First step would be to check and see if th...
Please follow this link to view a tutorial that will show you step-by-step how to log into your CMS site:http://evolve-systems.com/training/Login/Login_viewlet_swf.html
Topic: Managing Images - Preparing your Pictures for the Web1. Determine Type of Image The two most common image formats on the web are GIFs & JPEGs. GIFs Work best with simple images such as graphics or logos with solid areas of color a...
This is a list of some of the most common passwords. You may have used one of these as your password for your website. While hopefully this will remind you what your password is, don't forget that others can easily figure out what your password is as well...
Photoshop | Creating an Action for Batch Resizing Instructions There are a number of ways you can batch resize a group of images using Automate feature in Photoshop.The easiest method I've developed has been creating two separate folders on your PC desk...
To set up an RSS feed for your Amiro CMS blog, go to the blog module, click on "Options" in the top left, and then choose the RSS option from the drop down list that includes other items such as Images, Comments, and Replies.  To tweak your RSS ...
When you link to other sites, we advise including a statement similar to the one below: From time to time, we may link our website to sites that may be of interest to our visitors but are not maintained by us. We are not responsible for the content...
One of the primary concerns for any webmaster regarding their site is their ranking regarding the search engines. Make sure every page has a link to and from another page in your website. The point of this is to make sure that your content is 'crawlabl...
First, goto https://www.google.com/accounts/. There, you will need to sign in with an already existing gmail account, an already registered google account, or register for a new google account with any email address not currently linked to a google accou...
The Amiro CMS system uses a program called AWStats to display monthly reports that include unique visitors, hits, most popular pages, most common keywords, etc. Login to CMS Click Service Click Hosting/Statistics Click Web Statistics  
To create a backup of your website: 1. Log into your administration area 2. On the "Start Page" (the first page you come to upon logging in) find the "Service" area 3. Click the "Backups" icon 4. On the resulting screen yo...
Constant Contact has standing relationships and ongoing dialogue with many of the leading ISPs and blacklists. This includes the sharing of information regarding policies, practices and issues. Constant Contact has dedicated resources on the team to make ...
What is CSS?What are Cascading Style Sheets?CSS, or Cascading Style Sheets, was first developed in 1997 as a way for Web developers to define the look and feel of their Web pages. It was intended to allow developers to separate content from design so th...
Are you certain that you are using the correct * User Name/Account? (administrator email) * System? * Network? What are the passwords you normally use for other accounts? Did I write the password down somewhere else? Is it in an email? Does anyone else sh...
RSS is a family of web feed formats used to publish frequently updated content such as blog entries, news headlines or podcasts. An RSS document, which is called a "feed," "web feed," or "channel," contains either a summary o...
If you have made changes to your website, and have saved those changes, your changes may not appear because the old page is still loaded in your internet cache.  To reduce loading times on often visited web pages, your computer may save those web pages ...
You may be using an outdated CMS login.  To make sure that you goto the correct CMS login page, go to www.yourpage.com/_admin/.This will forward you to the correct place on the web.
Any page on a live server, meaning a server connected to the Internet, can be viewed by Google. Google goes out on a regular basis and evaluates everything it can find connected to the Internet and stores what it finds and where it finds it. For at leas...
Why Should You Update Your Website? by Dale A. Robbins A website can be an incredible tool to communicate your information, or to market your product to a world-wide audience. Like all other methods of mass communication, effective websites will be the ...
If your website is not working, why not search our Knowledgebase articles for possible problems and their solutions? If our Knowledgebase articles aren't enough help, feel free to Submit a Ticket to hear from our technicians.
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