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<title><![CDATA[Evolve Support]]></title>
<link><![CDATA[http://www.evolvehelpdesk.com/]]></link>
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<item>
<title><![CDATA[Http vs Https -- So what's the difference?]]></title>
<link><![CDATA[http://www.evolvehelpdesk.com/index.php?/News/NewsItem/View/56]]></link>
<guid><![CDATA[9f61408e3afb633e50cdf1b20de6f466]]></guid>
<pubDate><![CDATA[Mon, 23 Apr 2012 13:44:05 -0500]]></pubDate>
<dc:creator><![CDATA[Cheri Marchio]]></dc:creator>
<description><![CDATA[Http is the system for sending and receving information over the internet. &nbsp;
Secure http or https was created specifically for&nbsp;log-in pages for banking, forms, corporate log ons, and other applications in which data needs to be secure. &nbsp;The...]]></description>
<content:encoded><![CDATA[<p>Http is the system for sending and receving information over the internet. &nbsp;</p>
<p>Secure http or https was created specifically for&nbsp;log-in pages for banking, forms, corporate log ons, and other applications in which data needs to be secure. &nbsp;The additional encryption requirement within https makes it a more secure option than http -- though not all uri/url can communicate within the https requirement so may default back to http.</p>
<p><span>Https is not perfect, continue to be wary about accepting questionable certificates and cautious with personal information while using the Internet.</span></p>
<p>Click below to read more.</p>
<p><a href="http://www.wisegeek.com/what-is-the-difference-between-http-and-https.htm">http://www.wisegeek.com/what-is-the-difference-between-http-and-https.htm</a></p>]]></content:encoded>
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<title><![CDATA[Great post to reference on Password Security]]></title>
<link><![CDATA[http://www.evolvehelpdesk.com/index.php?/News/NewsItem/View/55]]></link>
<guid><![CDATA[b53b3a3d6ab90ce0268229151c9bde11]]></guid>
<pubDate><![CDATA[Wed, 11 Apr 2012 16:14:56 -0500]]></pubDate>
<dc:creator><![CDATA[Cheri Marchio]]></dc:creator>
<description><![CDATA[Online security is more and more important as time progresses. Take a look at this post and a good look at your passwords -- it's time to protect yourself and your data. We want you to stay safe out there.
&nbsp;
http://www.aarp.org/money/scams-fraud/info...]]></description>
<content:encoded><![CDATA[<p><span>Online security is more and more important as time progresses. Take a look at this post and a good look at your passwords -- it's time to protect yourself and your data. We want you to stay safe out there.</span></p>
<p>&nbsp;</p>
<p><span><a href="http://www.aarp.org/money/scams-fraud/info-08-2009/scam_alert_passwords_are_the_first_step_to_online_security.html">http://www.aarp.org/money/scams-fraud/info-08-2009/scam_alert_passwords_are_the_first_step_to_online_security.html</a></span></p>
<p>&nbsp;</p>
<p><span>See the link within the post for the worst passwords and the other link for a Microsoft password checker.</span></p>]]></content:encoded>
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<title><![CDATA[Evolve Systems Telephone Upgrade]]></title>
<link><![CDATA[http://www.evolvehelpdesk.com/index.php?/News/NewsItem/View/54]]></link>
<guid><![CDATA[a684eceee76fc522773286a895bc8436]]></guid>
<pubDate><![CDATA[Tue, 20 Mar 2012 14:08:55 -0500]]></pubDate>
<dc:creator><![CDATA[Marnie Ochs-Raleigh]]></dc:creator>
<description><![CDATA[We are excited to be upgrading our internal telephone system tonight.&nbsp; While our phone system is being customized to match our clients needs we have been informed our system may be temporarily down.&nbsp;
We will continue to monitor our helpdesk sys...]]></description>
<content:encoded><![CDATA[<p>We are excited to be upgrading our internal telephone system tonight.&nbsp; While our phone system is being customized to match our clients needs we have been informed our system may be temporarily down.&nbsp;</p>
<p>We will continue to monitor our helpdesk system during this transition, if there are any messages needing to reach our office and the phone system is not active, please submit a ticket and our technical team will be with you as soon as possible.</p>
<p>Thank you for your patience with our technology upgrade.</p>]]></content:encoded>
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<title><![CDATA[Important: Hosting Facility Issue]]></title>
<link><![CDATA[http://www.evolvehelpdesk.com/index.php?/News/NewsItem/View/53]]></link>
<guid><![CDATA[d82c8d1619ad8176d665453cfb2e55f0]]></guid>
<pubDate><![CDATA[Wed, 07 Mar 2012 10:16:33 -0600]]></pubDate>
<dc:creator><![CDATA[Grant Meyer]]></dc:creator>
<description><![CDATA[Evolve Systems has been informed that there is an issue that is going on at our hosting facility on the East Coast. This issue is not related to our servers, but is slowing down our connections to the data center itself. There are technicians working on t...]]></description>
<content:encoded><![CDATA[<p>Evolve Systems has been informed that there is an issue that is going on at our hosting facility on the East Coast. This issue is not related to our servers, but is slowing down our connections to the data center itself. There are technicians working on the issue right now and we will keep our customers informed as this situation develops.&nbsp; Please know that everything is being done to bring the data circuts back in line with normal operation.</p>
<p>UPDATE:</p>
<p>At 2:03 the Data Center was able to re-route the traffic to a new set of circuts and traffic has returned to normal. This issue did not affect any of our servers or the data center itself, just the traffic being routed to and from the data center.</p>
<p>Thank you!</p>
<p>Evolve Systems</p>]]></content:encoded>
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<title><![CDATA[Help Desk system update.]]></title>
<link><![CDATA[http://www.evolvehelpdesk.com/index.php?/News/NewsItem/View/52]]></link>
<guid><![CDATA[9a1158154dfa42caddbd0694a4e9bdc8]]></guid>
<pubDate><![CDATA[Mon, 16 Jan 2012 16:35:23 -0600]]></pubDate>
<dc:creator><![CDATA[Grant Meyer]]></dc:creator>
<description><![CDATA[Our Help Desk software will be going through an update at 11pm on January 16th 2012.&nbsp; If some features are unavailible at this time, check back in the morning after the update is complete.
Thank you for your patience.
Evolve Systems Help Desk.]]></description>
<content:encoded><![CDATA[<p>Our Help Desk software will be going through an update at 11pm on January 16th 2012.&nbsp; If some features are unavailible at this time, check back in the morning after the update is complete.</p>
<p>Thank you for your patience.</p>
<p>Evolve Systems Help Desk.</p>]]></content:encoded>
</item>
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<title><![CDATA[Do you need Evolve Vault?]]></title>
<link><![CDATA[http://www.evolvehelpdesk.com/index.php?/News/NewsItem/View/51]]></link>
<guid><![CDATA[2838023a778dfaecdc212708f721b788]]></guid>
<pubDate><![CDATA[Sat, 14 Jan 2012 15:56:23 -0600]]></pubDate>
<dc:creator><![CDATA[Marnie Ochs-Raleigh]]></dc:creator>
<description><![CDATA[Do you know about Evolve Vault?


Are you concerned about effortless, offsite and secure back-up of your data?



How about making syncing data between computers an effortless process?



Perhaps you are away from the office and need internet a...]]></description>
<content:encoded><![CDATA[<div style="font-family: verdana, geneva; color: #000000; font-size: 10pt;">Do you know about Evolve Vault?</div>
<div>
<ul>
<li style="font-family: verdana, geneva; color: #000000; font-size: 10pt;"><span style="font-size: 10pt;">Are you concerned about effortless, offsite and secure back-up of your data?</span></li>
</ul>
<span style="font-family: verdana, geneva;"><span style="font-size: 15px;"><br /></span></span>
<ul>
<li><span style="font-family: verdana, geneva; font-size: 10pt;">How about making syncing data between computers an effortless process?</span></li>
</ul>
<span style="font-family: verdana, geneva;"><span style="font-size: 14px;"><br /></span></span>
<ul>
<li><span style="font-family: verdana, geneva; font-size: 10pt;">Perhaps you are away from the office and need internet access to the files on your desktop?</span></li>
</ul>
</div>
<div style="font-family: verdana, geneva; color: #000000; font-size: 10pt;">Evolve Vault has a package and price that's right for you and your business. &nbsp;This new service works for your Macs or PCs. &nbsp;It's 100% secure and hassle-free.</div>
<div style="font-family: verdana, geneva; color: #000000; font-size: 10pt;">Check it out at <a title="blocked::http://www.evolvevault.com/" href="http://www.evolvevault.com/">www.evolvevault.com</a></div>
<div style="font-family: verdana, geneva; color: #000000; font-size: 10pt;">For as little as $49.50 per year you can buy yourself a big dose of reassurance and avoid a disaster recovery nightmare.</div>]]></content:encoded>
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<title><![CDATA[Merry Christmas and Happy New Year]]></title>
<link><![CDATA[http://www.evolvehelpdesk.com/index.php?/News/NewsItem/View/50]]></link>
<guid><![CDATA[c0c7c76d30bd3dcaefc96f40275bdc0a]]></guid>
<pubDate><![CDATA[Wed, 21 Dec 2011 13:59:29 -0600]]></pubDate>
<dc:creator><![CDATA[Marnie Ochs-Raleigh]]></dc:creator>
<description><![CDATA[We wish you a very Merry Christmas and a Healthy and Happy New Year.&nbsp; We appreciate having you as our client, thank you for helping us make 2011 a successful year for the team at Evolve Systems.&nbsp; We are looking forward to many great, fun and new...]]></description>
<content:encoded><![CDATA[<p>We wish you a very Merry Christmas and a Healthy and Happy New Year.&nbsp; We appreciate having you as our client, thank you for helping us make 2011 a successful year for the team at Evolve Systems.&nbsp; We are looking forward to many great, fun and new things in 2012, technology is ALWAYS changing and we have been working on new product releases, process to improve communication and additional platform options.</p>
<p>Our office will be closed on December 26th and January 2nd to celebrate the holidays with our families and friends.&nbsp; We will be monitoring the helpdesk a few times throughout the holidays.&nbsp; If there is an emergency please contact your sales representative.</p>
<p>Looking forward to growing business together in 2012!&nbsp;</p>
<p>Marnie Ochs-Raleigh</p>
<p>Evolve Systems</p>
<p>&nbsp;</p>]]></content:encoded>
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<item>
<title><![CDATA[Do you need Social Media Assistance?]]></title>
<link><![CDATA[http://www.evolvehelpdesk.com/index.php?/News/NewsItem/View/49]]></link>
<guid><![CDATA[f457c545a9ded88f18ecee47145a72c0]]></guid>
<pubDate><![CDATA[Sun, 04 Dec 2011 15:22:35 -0600]]></pubDate>
<dc:creator><![CDATA[Marnie Ochs-Raleigh]]></dc:creator>
<description><![CDATA[Did you know that Evolve Systems can help with your social media and online&nbsp;marketing?&nbsp; We have multiple options to help meet your marketing needs and budget.&nbsp; The first step is always "strategy"!&nbsp; Please let us know if you are interes...]]></description>
<content:encoded><![CDATA[Did you know that Evolve Systems can help with your social media and online&nbsp;marketing?&nbsp; We have multiple options to help meet your marketing needs and budget.&nbsp; The first step is always "strategy"!&nbsp; Please let us know if you are interested in learning more about our program to help grow your online visibility.]]></content:encoded>
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<title><![CDATA[Happy Thanksgiving!]]></title>
<link><![CDATA[http://www.evolvehelpdesk.com/index.php?/News/NewsItem/View/48]]></link>
<guid><![CDATA[642e92efb79421734881b53e1e1b18b6]]></guid>
<pubDate><![CDATA[Wed, 23 Nov 2011 15:00:57 -0600]]></pubDate>
<dc:creator><![CDATA[Donald Raleigh]]></dc:creator>
<description><![CDATA[Thursday, 24 November is Thanksgiving, and the Evolve System's offices will be closed for the holiday through the weekend. We will be back on Monday, 28 November bright and early.
Thank you to everyone for the past year. It has been awesome to work with a...]]></description>
<content:encoded><![CDATA[<p>Thursday, 24 November is Thanksgiving, and the Evolve System's offices will be closed for the holiday through the weekend. We will be back on Monday, 28 November bright and early.</p>
<p>Thank you to everyone for the past year. It has been awesome to work with all of you and to see your companies grow and prosper. As we work to the end of the year we wish you all the best, and hope that 2012 will be your best year ever!</p>
<p>Cheers!</p>
<p>Your Friends at Evolve Systems</p>]]></content:encoded>
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<title><![CDATA[Social Media Tip]]></title>
<link><![CDATA[http://www.evolvehelpdesk.com/index.php?/News/NewsItem/View/47]]></link>
<guid><![CDATA[67c6a1e7ce56d3d6fa748ab6d9af3fd7]]></guid>
<pubDate><![CDATA[Wed, 23 Nov 2011 11:53:35 -0600]]></pubDate>
<dc:creator><![CDATA[Lindsay Zweber]]></dc:creator>
<description><![CDATA[Making sense of social media networks: Facebook
&nbsp;
Facebook is a wonderful tool for businesses large and small. It allows people to identify with their favorite products and companies on a personal level, and to interact with a real person, rather tha...]]></description>
<content:encoded><![CDATA[<h2 class="entry-title"><a href="http://evolve-blog.com/2011/10/10/making-sense-of-social-media-networks-facebook/" target="_blank">Making sense of social media networks: Facebook</a></h2>
<p>&nbsp;</p>
<p>Facebook is a wonderful tool for businesses large and small. It allows people to identify with their favorite products and companies on a personal level, and to interact with a real person, rather than a robot or answering machine.</p>
<p><a href="http://evolve-blog.com/" target="_blank">Click here</a> to visit our blog and read about a few of the best ways to use facebook!</p>]]></content:encoded>
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<title><![CDATA[Social Media Tip]]></title>
<link><![CDATA[http://www.evolvehelpdesk.com/index.php?/News/NewsItem/View/46]]></link>
<guid><![CDATA[d9d4f495e875a2e075a1a4a6e1b9770f]]></guid>
<pubDate><![CDATA[Thu, 03 Nov 2011 13:43:15 -0500]]></pubDate>
<dc:creator><![CDATA[Lindsay Zweber]]></dc:creator>
<description><![CDATA[Making sense of social media networks: Twitter
Twitter is essential for businesses looking to network and/or have direct contact with their customers. You can think of Twitter as being your own personal microphone for making announcements. It may seem dif...]]></description>
<content:encoded><![CDATA[<h2 class="entry-title"><a title="Permalink to Making sense of social media networks: Twitter" rel="bookmark" href="http://evolve-blog.com/2011/10/24/making-sense-of-social-media-networks-twitter/">Making sense of social media networks: Twitter</a></h2>
<p>Twitter is essential for businesses looking to network and/or have direct contact with their customers. You can think of Twitter as being your own personal microphone for making announcements. It may seem difficult to say what you need to say in 140 characters or less, but it does get easier. Twitter was not created for people to write, it was created for people to connect.</p>
<p>To read more, visit our <a href="http://evolve-blog.com/" target="_blank">blog</a>!</p>
<p>&nbsp;</p>]]></content:encoded>
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<title><![CDATA[Labor Day Weekend]]></title>
<link><![CDATA[http://www.evolvehelpdesk.com/index.php?/News/NewsItem/View/45]]></link>
<guid><![CDATA[6c8349cc7260ae62e3b1396831a8398f]]></guid>
<pubDate><![CDATA[Fri, 02 Sep 2011 19:10:53 -0500]]></pubDate>
<dc:creator><![CDATA[Justin LeClair]]></dc:creator>
<description><![CDATA[We are closed for Labor day and tickets  submitted will be reviewed on September 6th. Thank you, have a wonderful Labor Day weekend.]]></description>
<content:encoded><![CDATA[<p><span class="252230400-03092011"><span style="font-family: Arial; font-size: x-small;">We are closed for Labor day and tickets  submitted will be reviewed on September 6th. Thank you, have a wonderful Labor Day weekend.</span></span></p>]]></content:encoded>
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<title><![CDATA[Newsletter Mail Out on July 21st, 2011]]></title>
<link><![CDATA[http://www.evolvehelpdesk.com/index.php?/News/NewsItem/View/44]]></link>
<guid><![CDATA[f7177163c833dff4b38fc8d2872f1ec6]]></guid>
<pubDate><![CDATA[Thu, 21 Jul 2011 10:41:32 -0500]]></pubDate>
<dc:creator><![CDATA[Justin LeClair]]></dc:creator>
<description><![CDATA[It appears that our newsletter send out this morning funnelled back into our helpdesk software. As such, any autoreply functions that the recipients may have had would have opened up a helpdesk ticket. We are working to resolve this, and apologize for the...]]></description>
<content:encoded><![CDATA[It appears that our newsletter send out this morning funnelled back into our helpdesk software. As such, any autoreply functions that the recipients may have had would have opened up a helpdesk ticket. We are working to resolve this, and apologize for the extra emails.]]></content:encoded>
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<title><![CDATA[AmiroCMS SEO]]></title>
<link><![CDATA[http://www.evolvehelpdesk.com/index.php?/News/NewsItem/View/43]]></link>
<guid><![CDATA[17e62166fc8586dfa4d1bc0e1742c08b]]></guid>
<pubDate><![CDATA[Tue, 19 Jul 2011 11:05:28 -0500]]></pubDate>
<dc:creator><![CDATA[Justin LeClair]]></dc:creator>
<description><![CDATA[






















































&nbsp;









Important Reminder








Auto-Generated SEO Settings
&nbsp;
&nbsp;
If your                                             website was built on an Amiro CMS platform,&nbsp;we have       ...]]></description>
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<p style="margin-top: 0px; margin-bottom: 0px; color: #000000; font-family: Arial, Helvetica, sans-serif; font-size: 18pt;"><em>Important Reminder</em></p>
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<p style="text-align: left; color: #333333; margin-top: 0px; margin-bottom: 0px; font-family: Arial, Helvetica, sans-serif; font-size: 16pt;">Auto-Generated SEO Settings</p>
<p style="color: #333333; font-family: Arial, Helvetica, sans-serif; font-size: 10pt; margin-top: 0px; margin-bottom: 0px;"><span style="color: #333333; font-family: Arial, Helvetica, sans-serif; font-size: 9pt;">&nbsp;</span></p>
<p style="color: #333333; font-family: Arial, Helvetica, sans-serif; font-size: 10pt; margin-top: 0px; margin-bottom: 0px;"><span style="color: #333333; font-family: Arial, Helvetica, sans-serif; font-size: 9pt;">&nbsp;</span></p>
<p style="color: #333333; font-family: Arial, Helvetica, sans-serif; font-size: 10pt; margin-top: 0px; margin-bottom: 0px;"><span style="color: #333333; font-family: Arial, Helvetica, sans-serif; font-size: 9pt;">If your                                             website was built on an <a style="color: #0000ff; font-family: Arial,Helvetica,sans-serif; font-size: 9pt; text-decoration: underline;" href="http://r20.rs6.net/tn.jsp?llr=xvyjvcbab&amp;et=1106637808121&amp;s=-1&amp;e=001gjXnEzFwLk3MR5SRWXFf4XOSneENU3KQ38YSa1BbjMp75eAkf0ONO13SspAIOaEXf4vXVcGz13sQU3AV0czHovkRTxBlwqlsOG_ue8G0JOXHh6X3pibEmA==" target="_blank">Amiro CMS platform</a>,&nbsp;we have                                             an important reminder for you. Otherwise, you                                             may disregard this email.</span></p>
<p style="color: #333333; font-family: Arial, Helvetica, sans-serif; font-size: 10pt; margin-top: 0px; margin-bottom: 0px;"><span style="color: #333333; font-family: Arial, Helvetica, sans-serif; font-size: 9pt;">&nbsp;</span></p>
<p style="color: #333333; font-family: Arial, Helvetica, sans-serif; font-size: 10pt; margin-top: 0px; margin-bottom: 0px;"><span style="color: #333333; font-family: Arial, Helvetica, sans-serif; font-size: 9pt;">Amiro                                             CMS&nbsp;boasts an <a style="color: #0000ff; font-family: Arial,Helvetica,sans-serif; font-size: 9pt; text-decoration: underline;" href="http://r20.rs6.net/tn.jsp?llr=xvyjvcbab&amp;et=1106637808121&amp;s=-1&amp;e=001gjXnEzFwLk1vlepLyNQWYcuu7HTHZx8RuFfht5hfhCtgoACuzjefvpczvivX9dP83_YBBXlZxcdtYbGfFXcCJwJPxac2JnjWHlYyUTUmmPb5PsiiXiPzq1Divt0zQ8cSNn6LjfyX_V523eU7ydWbP-oaVX3mK47Y" target="_blank">auto-generated SEO (Search Engine                                             Optimization) feature</a>. This feature pulls                                             data from your site and makes it easier for                                             your audience to find you based on common                                             search terms, or keywords. It also feeds this                                             data to search engines to help improve your                                             site's rankings.</span></p>
<p style="color: #333333; font-family: Arial, Helvetica, sans-serif; font-size: 10pt; margin-top: 0px; margin-bottom: 0px;"><span style="color: #333333; font-family: Arial, Helvetica, sans-serif; font-size: 9pt;">&nbsp;</span></p>
<p style="color: #333333; font-family: Arial, Helvetica, sans-serif; font-size: 10pt; margin-top: 0px; margin-bottom: 0px;"><span style="color: #333333; font-family: Arial, Helvetica, sans-serif; font-size: 9pt;">Please be                                             advised that this feature is the <em>default                                             setting</em> on your site. Unless you                                             indicate otherwise, the system will                                             automatically generate this                                             content.&nbsp;</span> <span style="font-size: 12px;">While this is a helpful                                             tool for some, others who manage their own                                             SEO need to be careful so that your manual                                             SEO work is not altered:</span></p>
<p style="color: #333333; font-family: Arial, Helvetica, sans-serif; font-size: 10pt; margin-top: 0px; margin-bottom: 0px;">&nbsp;</p>
<p style="color: #333333; font-family: Arial, Helvetica, sans-serif; font-size: 10pt; margin-top: 0px; margin-bottom: 0px;"><span style="color: #000000;">Scenario:</span>&nbsp;One                                             morning, you enter some great content into                                             the "Options and SEO" tab of your "About Us"                                             page and save your changes. Later on, you                                             return to the Site Manager and make other                                             changes to the "About Us" body content, but                                             do not change anything under the "Options and                                             SEO" tab itself. Once you save your changes,                                             the auto-generated SEO feature will be                                             enabled and your previous SEO content from                                             that morning may be altered by the                                             system.</p>
<p style="color: #333333; font-family: Arial, Helvetica, sans-serif; font-size: 10pt; margin-top: 0px; margin-bottom: 0px;">&nbsp;</p>
<p style="color: #333333; font-family: Arial, Helvetica, sans-serif; font-size: 10pt; margin-top: 0px; margin-bottom: 0px;"><span style="color: #000000;">Solution:</span> If at any                                             time you do not want your SEO content to be                                             altered, you must make a change specifically                                             in the "Options and SEO" tab if you are                                             updating the main page content. A change can                                             be as simple as - add a comma, save, delete                                             the comma, save. This will override the                                             auto-generated SEO feature.</p>
<p style="color: #333333; font-size: 10pt; margin-top: 0px; margin-bottom: 0px; font-family: Arial, Helvetica, sans-serif;">&nbsp;</p>
<p style="color: #333333; font-size: 10pt; margin-top: 0px; margin-bottom: 0px; font-family: Arial, Helvetica, sans-serif;"><img src="/images/131.jpg" border="0" alt="SEOscreenshot2" hspace="5" vspace="5" width="520" height="265.85" />&nbsp;&nbsp;</p>
<p style="font-size: 10pt; margin-top: 0px; margin-bottom: 0px;"><span style="font-family: Arial, Helvetica, sans-serif;">Alternative:<span style="color: #333333;">&nbsp;The auto-generated SEO                                             feature can be turned off entirely. Log in to                                             the back end of your website and enter the                                             Site Manager. On the top left corner, you                                             will see a button that looks like tools                                             labeled "Options of module". In the pop-up                                             screen, scroll down to "SEO settings". The                                             first setting is called "Keywords and title                                             generate mode". Click on "Auto", and select                                             the "Off" option from the drop-down                                             menu.&nbsp; &nbsp;                                             &nbsp;&nbsp;</span></span></p>
<p style="color: #333333; font-size: 10pt; margin-top: 0px; margin-bottom: 0px; font-family: Arial, Helvetica, sans-serif;">&nbsp;</p>
<p style="color: #333333; font-size: 10pt; margin-top: 0px; margin-bottom: 0px; font-family: Arial, Helvetica, sans-serif;"><img src="/images/130.jpg" border="0" alt="SEOscreenshot" hspace="5" vspace="5" width="520" height="260" /></p>
<p style="color: #333333; font-family: Arial, Helvetica, sans-serif; font-size: 10pt; margin-top: 0px; margin-bottom: 0px;"><br /> Don't forget to check out our <a style="font-family: Arial,Helvetica,sans-serif; font-size: 10pt; margin-top: 0px; margin-bottom: 0px; color: blue; text-decoration: underline;" href="http://r20.rs6.net/tn.jsp?llr=xvyjvcbab&amp;et=1106637808121&amp;s=-1&amp;e=001gjXnEzFwLk3_cbDCbHvjEA7cDtY7x0vMhl6sDuMeL2HUtDFjJzC-0cHVDQRk-8FxTc9M8nJ93fVUCermg21NIzb9exRlxSHv7EnAr2i-yjtTzkwLnRrSB5rOShFx8bgBonl8NEsl2CkvCC3pHElVkLGk_tCYLROfqQM1NlA9PXQJTKNnRUNmBQG5mJHLf_NDVPPR40X2nnHhGt0-0TITB3311Yw37S55" target="_blank">knowledge-base                                             articles</a>&nbsp;found in our <a style="font-family: Arial,Helvetica,sans-serif; font-size: 10pt; margin-top: 0px; margin-bottom: 0px; color: blue; text-decoration: underline;" href="http://r20.rs6.net/tn.jsp?llr=xvyjvcbab&amp;et=1106637808121&amp;s=-1&amp;e=001gjXnEzFwLk39DzCmeVWFbzNAuSyvjM446R_55MhcKgKA8ftvCzmuyVHVqagHdXR92HdDzNkE7aIHlbAuI1RA_SAa4skCbcwo1d0JhcCWgs0DFkJKvTNd0w==" target="_blank">Help                                             Desk</a>. Feel free to <a style="color: blue; text-decoration: underline;" href="mailto:info@evolve-systems.com" target="_blank">reach out to us</a> with any questions!</p>
<p style="color: #333333; font-family: Arial, Helvetica, sans-serif; font-size: 10pt; margin-top: 0px; margin-bottom: 0px;">&nbsp;</p>
<p style="color: #333333; font-family: Arial, Helvetica, sans-serif; font-size: 10pt; margin-top: 0px; margin-bottom: 0px;">Sincerely,</p>
<p style="color: #333333; font-family: Arial, Helvetica, sans-serif; font-size: 10pt; margin-top: 0px; margin-bottom: 0px;">&nbsp;</p>
<p style="color: #333333; font-family: Arial, Helvetica, sans-serif; font-size: 10pt; margin-top: 0px; margin-bottom: 0px;">Evolve Systems</p>
<p style="color: #333333; font-family: Arial, Helvetica, sans-serif; font-size: 10pt; margin-top: 0px; margin-bottom: 0px;">&nbsp;</p>
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<title><![CDATA[How to export user data in an X-Cart]]></title>
<link><![CDATA[http://www.evolvehelpdesk.com/index.php?/News/NewsItem/View/42]]></link>
<guid><![CDATA[a1d0c6e83f027327d8461063f4ac58a6]]></guid>
<pubDate><![CDATA[Wed, 06 Jul 2011 10:36:02 -0500]]></pubDate>
<dc:creator><![CDATA[Justin LeClair]]></dc:creator>
<description><![CDATA[1) Log into X-Cart2) For older versions of X-Cart, in the 'Administration' menu, on the left hand side, click the 'Import/Export' link. For newer versions, the 'Import/Export' link is in the 'Tools' menu.3) Click 'Export data' link in the section menu at ...]]></description>
<content:encoded><![CDATA[1) Log into X-Cart<br />2) For older versions of X-Cart, in the 'Administration' menu, on the left hand side, click the 'Import/Export' link. For newer versions, the 'Import/Export' link is in the 'Tools' menu.<br />3) Click 'Export data' link in the section menu at top<br />4) Select delimiter for CSV file; a semicolon should work<br />5) Leave 'Data rows per file' blank.<br />6) Images do not matter<br />7) Forward slash will work for 'category path separator...'<br />8) Check 'USERS' in the list of data types<br />9) Click 'Export' button<br />10) Once the page finishes refreshing and comes back to the export options page, scroll to the bottom. There, you should find a list of exports. Look for the most recent one, which should be the top.<br />11) Download the file by clicking on it<br /><br />The file created is a CSV file. These should be compatible with Excel and Open Office calc, although you may have to select the delimiter when you open it up (it would be the same as selected in step 4). If you do not have a spreadsheet program to read the file, you can download and use for free 'Excel Viewer' (http://www.microsoft.com/download/en/details.aspx?id=10) or 'Open Office' (http://openoffice.org). Excel Viewer is very small and fast, but does not provide editing capabilities. Open Office is a complete office document package (much in line with Microsoft Office), robust with features, but is a very large download.<br /><br />For marketing purposes, you may want the list of emails. Once you have the export file in a spreadsheet view, the 28th column (Column 'AB') should have the emails in it. You should be able to click the column header to select the whole column and copy it if need be.]]></content:encoded>
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